Shipping policy

Processing Times

All NUQUE orders are processed within 3–7 business days unless otherwise stated on the product page.

Because some NUQUE pieces are released in limited runs or made in small batches, processing times may occasionally vary. If there is a significant delay, you’ll be contacted via email.

Please note:

Business days do not include weekends or holidays.
During launches, drops, or high-volume periods, fulfillment times may be slightly extended.

Domestic Shipping

We currently ship within the United States.

Shipping rates are calculated at checkout based on location and order weight.

Once your order has shipped, you’ll receive a confirmation email with tracking information.

Estimated delivery times:

Standard Shipping: 3–7 business days
Expedited Shipping: 1–3 business days (if available)

Delivery timelines are estimates and are not guaranteed by NUQUE.

International Shipping

International shipping may become available in the future as NUQUE expands.

Lost, Delayed, or Stolen Packages

NUQUE is not responsible for packages lost, delayed, or marked as delivered by the carrier.

If your package appears lost or stolen, please contact the shipping carrier directly first. If you still need assistance, reach out to us and we’ll do our best to help.

Please double-check your shipping address before placing your order. NUQUE is not responsible for orders shipped to incorrectly entered addresses.

Preorders & Limited Releases

Some NUQUE items may be offered as preorder or limited release products. Estimated shipping windows for these items will be noted on the product page.

If your order contains both preorder and in-stock items, your order may ship together once all items are ready.